CONTACT

A: Verify your username and reset your password:

Your username is the same email address used for retreat registration with the organizer. Click on the 'Forgot Password' link to receive an auto-generated password reset link via the same email. Please note that the reset link is time-sensitive, so be sure to follow it promptly to reset your password.

Q: What if I don't receive the password reset email?

A: Check your spam/junk and promotions folders:

If the email isn't in your inbox, look in your spam/junk and promotions folders. The auto-generated email reset link will be sent from our platform provider, Kajabi. If you still can't find it, please contact us using the form below and include details about your ISTA training (location, year, and organizer's name).

Q: Still having trouble logging into the Integration Portal?

A: Sorry to hear you're facing difficulties! Here are additional troubleshooting steps:

• Clear the cache of your browser
• Try an incognito or private window in your browser
• Copy and paste the URL into different browsers (Google, Safari, Firefox, etc)
• Attempt to log in using a different device with a separate network, such as a mobile device, tablet, or laptop

If these steps do not resolve the issue, please reach out using the form below. Ensure you include the details of your completed training for more targeted assistance.

A: Congratulations on completing your first ISTA!

Access the free integration course right away using the link your organizer provided. If you have any issues, contact your organizer directly or wait for their post-training email and the ISTA community welcome email. Alternatively, you can also contact us using the form below, and be sure to include the details of your completed retreat (location, year, and organizer's name).

A: Confirm your subscription

If you registered for a Live Call but haven't received a confirmation email, it's possible that you need to reconfirm your email. If you have never subscribed or have previously opted out, you may not be receiving our emails. Feel free to reach out using the form below, ensuring you include the details of the call for more targeted assistance.